Terms & Conditions

Last Update: June 2025

1. Introduction

These Terms apply to:

  • the STRONGR website located on www.strongr.app (“Site”), including our online store; and
  • the STRONGR mobile applications available on Apple App Store (iOS, iPad OS and Watch OS) and Google Play Store (Android) (“Apps”).

The Site and the Apps are owned and operated by STRONGR Ltd from the United Kingdom. Throughout these Terms, the Site and the Apps, the terms “STRONGR”, “we”, “us”, “platform” and “our” refer to STRONGR Ltd.

By visiting the Site and/or using the Apps, you agree to be bound by and comply with the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms should be read alongside our Privacy Policy.

If you have any queries, please reach out to us via email at hello@strongr.app.

PLEASE READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THE SITE AND/OR THE APPS. BY DOWNLOADING, INSTALLING OR ACCESSING THE APPS OR BY THE BROWSING THE SITE, YOU ACCEPT AND AGREE TO THESE TERMS WHICH ARE LEGALLY BINDING. IF YOU DO NOT AGREE WITH THESE TERMS OR OUR PRIVACY POLICY, YOU SHOULD NOT USE THE SITE AND THE APPS.

2. General information

STRONGR provides a personalised strength training coaching app that includes training plans, workout routines, exercise guidance, and general strength training support. For more information on the services we offer, please visit the Site or our App.

You may download and use our App provided you are aged 18 or older. We may delete your account (and associated data) if you are under such age.

We may add to or discontinue or suspend any part of our service anytime at our sole discretion. This may be where we discontinue a particular feature, or where we suspend access to the services to protect STRONGR and its users.

3. App updates and functionality

We may make updates to the Apps available to you from time to time which may add features or fix bugs. We recommend that you keep the Apps updated as you may not be able to use them until you have installed the latest version.

The Apps are provided over the Internet and so their quality and availability may be affected by factors outside our control. We are not responsible for any connectivity issues that you may experience when using the App. You are responsible for obtaining a compatible device, as well as for paying any applicable data charges that may be charged to you by your network provider in connection with your use of the App.

Like with all applications, the Apps may include bugs and other errors from time to time. While we aim to fix bugs that we are aware of, we do not guarantee (and so do not take responsibility for ensuring) that the Apps or the Site will be error-free or that any such errors will be corrected.

From time to time, the App may include integrations with third party products and services (such as fitness trackers and wearable devices). As these connections are additional to our core service and reliant on a third party: (a) we do not accept responsibility for such connections; and (b) they may stop working or be removed at our discretion (without refund).

4. Third party store rules

You agree to comply with the Apple Media Services Terms and Conditions and the Google Play Terms of Services, as applicable to your device, when making use of the Apps.

You acknowledge that:

  • the availability of the App is dependent on either the Apple App Store or Google Play Store from which you downloaded the App;
  • these Terms are between you and STRONGR, and not with Apple or Google;
  • the Apple App Store and Google Play Store are not responsible for: (a) the App, its content, maintenance, support, and warranty; or (b) addressing any related claims (such as product liability, legal compliance or intellectual property infringement); and
  • the operators of the Apple App Store and Google Play Store (and their subsidiaries) are third party beneficiaries to these Terms and will have the right to enforce these Terms against you.

5. Not medical or professional advice

The contents of the Site and Apps are provided for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment, professional nutritional advice, or professional strength coaching. You expressly agree that we are not providing medical or professional nutritional advice to you as part of the Site or the Apps, and it is not a replacement for a physician or other qualified professional.

You should always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. You should not:

  • disregard professional medical advice or delay in seeking it because of something you have read on the Site or Apps; nor
  • use the Site or the Apps to diagnose or treat a medical condition.

Your use of the Site and the Apps does not create a doctor-patient or other professional healthcare relationship between you and STRONGR.

6. Access to STRONGR coaches

In addition to your strength training plan, you will have access in-App to send messages to us. Depending on the subject of your message, either our customer support team or one of our strength training coaches may reply to you. We have the discretion to decide whether your message is referred to a member of our coaching team. We aim to reply to you as soon as possible.

You agree not to send:

  • an unreasonable amount of messages to our coaches or sent repeated/spam messages; or
  • obscene, defamatory, threatening, intimidating, harassing, hateful, exploitative, abusive, racially or ethnically offensive messages to our coaching team.

We may suspend your access to message us in the event that we think you are in breach of this fair usage policy. We may also send you messages from time to time.

7. Permitted use

You agree to use the Site and the Apps only as permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices in your country of residence. You may only use the Site and the Apps for your personal use and this licence is granted to you on a non-commercial, non-exclusive and non-transferable basis.

You will not (and will not attempt to):

  • modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of the Site or the Apps;
  • copy, reproduce or otherwise make available any of the contents of the Site or the Apps in any form or by any means;
  • use the Site or the Apps for any illegal or unlawful purpose;
  • access any of the services by any means other than through the interface that is provided by STRONGR, nor will you access via any automated means (such as scripts or web crawlers);
  • gain access to STRONGR's systems or engage in any activity that interferes with or impairs the performance or security of STRONGR's networks and systems;
  • collect any personally identifiable information via the Site or the Apps for any purpose; and
  • reproduce, duplicate, copy or sell for any purpose either: (a) any aspect of the services for any purpose; or (b) any product or service bearing the STRONGR name or any of our trademark, service mark, logo or trade name.

8. Payments & refunds

How your payment is processed and how you manage your subscription will depend on your payment method.

Subscriptions through the Apple App Store and Google Play Store

Payment for your subscription will be processed by either the Apple App Store or Google Play Store and in accordance with the type of subscription selected (for example, if you signed up for a monthly plan, then you will be billed monthly).

You can stop auto-renewing your subscriptions at any time via the Manage Subscriptions tab in your app store. You are responsible for ensuring that you turn off auto-renewal with sufficient time to comply with Apple or Google's policies (as applicable) for re-billing. For example, we recommend that you turn off auto-renew at least 24 hours before your renewal date.

Once auto-renew is turned off, you will still be able to use the Apps for the remainder of your subscription period. No refunds are available.

Refunds

We may terminate your subscription and/or cancel your account at any time. We will contact you via email if we take such action and we will explain why the cancellation and/or closure occurred.

Where we terminate:

  • due to your breach of these Terms, you will not be eligible for a refund in such a scenario; or
  • for any other reason, you will be entitled to a pro-rated refund for any pre-paid amounts.

Please email us at hello@strongr.app if you think that your account has been closed incorrectly.

9. Intellectual property rights

We grant you a limited licence to use the Site and the Apps for your own personal use. The Site and the Apps and all content included therein (including images, sounds, videos and text) is the intellectual property of STRONGR and its licensees. Except as set out in these Terms, you acquire no rights to any such intellectual property.

10. Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, STRONGR EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY: (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE, APPS AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF; (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING; AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND APPS AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE AND APP IS AT YOUR OWN RISK.

11. Limitation of liability

Our responsibility to you in connection with your use of the Site and the Apps (also known as “liability”) is limited as much as the law in your country of residence will allow from time to time. We are not responsible or liable for any consequential, special, indirect or incidental damages arising out of your use of the Site and the Apps, even if we know that such losses might arise. Our aggregate liability to you will not exceed the greater of GBP 100 and the amount you have paid to us in the past 12 months.

You acknowledge that your athletic activities (including, but not limited to, strength training, weightlifting, or following a STRONGR training plan on the Apps) carry certain inherent and significant risks of property damage, bodily injury or death. You further agree, to the maximum extent permitted by the law in your country of residence, to:

  • voluntarily assume all known and unknown risks associated with these activities even if caused in whole or part by the action, inaction or negligence of STRONGR; and
  • release STRONGR, its subsidiaries, affiliates, officers, agents, representatives, employees, partners and licensors (the “Released Parties”) from any and all liability in connection with your athletic activities and/or use of the Site and the Apps, and promise not to sue the Released Parties in connection with the same.

12. Termination

If you breach these Terms, we may terminate your right to make use of the Apps. We will notify you of the fact we are terminating and the reasons for it, and you will not be entitled to a refund.

13. Changes to these terms

We reserve the right to update and revise these Terms from time to time by posting an update on this webpage. You will know if these Terms have been revised since your last visit to the website or the App by referring to the “Last Update” date at the top of this webpage. Your use of our Site and Apps constitutes your acceptance of these Terms as amended by us from time to time, and you should, therefore, review these Terms regularly.

14. Dispute resolution & governing laws

In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before taking any further action.

These Terms are governed by and are to be construed in accordance with the laws of England and Wales. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact us

For any questions, complaints, and queries or to report any violations, please contact us at hello@strongr.app.